How billing on IEX Cloud works when you sign up mid-month
We simplified our pricing! We now offer our new Individual and Business plans and refer to messages as “credits.” Credits work the same as messages – we only changed the name. If you signed up before February 16, 2021, and have questions about these changes, you can learn more here.
While IEX Cloud monthly subscriptions renew at the start of every calendar month, you can sign up for a paid plan or upgrade at any time. When you upgrade or sign up for a monthly paid plan in the middle of a calendar month, the total cost of your first invoice is prorated.
Correspondingly, for the rest of your first calendar month, your plan will also include a prorated number of credits based on when you signed up in the month.
"Prorated_messages" in the "Credit Use" tab
Note that we recently updated the term "messages" to "credits." They mean the same thing – we just updated the terminology to make their usage and definition clearer. You may notice the term "Prorated_messages" in your Console, which is the same thing as prorated credits.
In the IEX Cloud Console “Credit Use” tab, beneath “Endpoint Usage,” you’ll see the label “prorated_messages.” “Prorated_messages” shows you the difference between your regular credit allocation and your prorated credit allocation.
For example, if you sign up on June 15, you will only be invoiced for about half of the standard subscription amount and receive half the number of credits allocated for that subscription plan on a monthly basis. Normal billing and credit allocations will resume at the start of the following month.
Note that annual plans are not prorated. The annual term begins on the day you sign up and ends a full year later. For instance, if you sign up on January 15, 2020, your plan will renew on January 15, 2021.
How do I continue accessing data after I use all of my credits?
After you use all of your credits, you can continue accessing as much data as you need either with packages (for our Individual and Business plans) or with pay-as-you-go credits (for our legacy Launch, Grow, and Scale plans).